March 30-31, 2007: Cambridge, MA


Call for Papers



Is Automation a Panacea for Management of Information Technology?
Automation of IT Management gained significant momentum in recent years. The promise is that it leads to reduced costs and improved quality of service by reducing error in tasks and leveraging best practices through automation. Often automation is considered a good thing but is it really panacea for IT management? This panel will examine questions around automation such as:
  • How can best practices be captured?
  • What is the feasibility of automation in dynamic IT environments?
  • What is the role of human intervention?
  • How should IT automation be integrated into the broader enterprise processes?
  • How to deal with scale issues? Is IT automation good for all kinds of shops, big and small?
  • Is it possible to have off-the-shelf automation? How about customization?
  • What is the impact of automation upon the IT Service Delivery organization?
  • Is IT management automation significantly different than other automation in other industries?
  • What is the role of HCI in automation design


Michael Beck of Emerging Technologyes Group, is the recepient of the 2006 system administrator of the year award. He is described as a young go getter and "no" and "I can't" are not in his vocabulary. He has extensive knowledge in network administration, domain user/group management, and facilities management. From finding the right tools and equipment, getting multiple bids, and making selections final to suit the company's needs; Mike is relied upon by this company to know "everything about everything.
David N. Blank-Edelman is the Director of Technology at the Northeastern University College of Computer and Information Science and the author of the O'Reilly book Perl for System Administration. He has spent the past 20+ years as a system/network administrator in large multi-platform environments, including Brandeis University, Cambridge Technology Group, and the MIT Media Laboratory. He was the program chair of LISA '05 and was one of the LISA '06 Invited Talks co-chairs.
Tom Limoncelli is a system administrator and network engineer since 1987. He speaks at conferences around the world on topics ranging from firewall security to time management. He is the author of Time Management for System Administrators from O'Reilly and, along with Christine Hogan, co-author of the book The Practice of System and Network Administration from Addison-Wesley. He has published papers at conferences such as the Usenix LISA (conference) on a wide variety of topics including innovative firewall techniques, coordinating massive network changes, models for improving customer support, and the security issues related to firing your system administrator.
Paul P. Maglio is senior manager of Service Systems Research at the IBM Almaden Research Center. He received a bachelor's degree in computer science and engineering from MIT and a Ph.D. in cognitive science from UC San Diego. At IBM, his group encompasses social, cognitive, computer and business sciences, and aims at creating a foundation for basic and applied research in how people work and create value. Maglio has worked on programmable web intermediaries, attentive user interfaces, multimodal human-computer interaction, and human aspects of autonomic computing. He holds 13 patents and has published more than 70 scientific papers in computer science and cognitive science.


Alva Couch is currently an Associate Professor of Computer Science at Tufts. Prof. Couch is the author of many LISA papers, and received "best paper" awards in both 1996 and 2005. In 2003, he received the SAGE Professional Service Award for his contributions to the theory of system administration. He currently serves as Secretary of the USENIX Board of Directors.

Important Dates:

February 27, 2007:
Advance Registration Ends

March 29, 2007:
Web Registration Ends

March 30-31, 2007:
On-Site Registration